Only countries available for selection at checkout.
ORDER & DELIVERY
Shipping Information
Information about delivery areas, shipping costs, delivery times and international orders placed through RandMTornado.com.
Last updated: September 30, 2026
Shown before the order is submitted.
The information shown for the specific order applies.
Age restrictions may be considered during shipping and delivery.
Where do we deliver?
RandMTornado.com offers delivery only to countries and regions that are available as delivery destinations at checkout for the relevant order.
If a country or region is not offered as a delivery destination at checkout, we are currently unable to fulfil an order to that destination.
Checkout information applies
Available delivery destinations may change because of logistical, regulatory or product-specific requirements.
How much does shipping cost?
Shipping costs for a specific order are displayed no later than checkout, before the customer submits an order that creates a payment obligation.
The amount may depend in particular on the delivery country, delivery address, order size, shipping method and other factors relevant to the specific order.
The total amount displayed at checkout immediately before the order is submitted is the applicable amount.
Estimated delivery time
Where a specific or estimated delivery time is provided for an order, the corresponding information shown on the product page, in the cart or at checkout applies.
We intentionally do not state one general delivery time on this information page for all countries and products because transport routes and delivery conditions can differ by destination.
Processing an order
After an order is received, we review whether it can be fulfilled in accordance with the conditions shown in the shop.
Additional checks may be required for age-restricted, regulated or cross-border products.
Where applicable, a specific shipping or delivery confirmation is provided after the order has been processed.
Shipment tracking
If shipment tracking is available for a delivery, the related tracking information may be provided after the order has been shipped.
Whether tracking is available depends on the shipping method used and the relevant carrier.
Correct delivery address
The customer is responsible for providing a complete and correct delivery address at checkout.
In particular, please check:
- full name
- street and house number
- postal code
- city
- country
- any additional information required for delivery
If you notice an error in the delivery address after placing an order, contact us as early as possible.
International deliveries
For cross-border deliveries, additional import rules, taxes, duties, customs formalities or other legal requirements may apply depending on the delivery country.
If such amounts are not already expressly included at checkout, they may in some cases be charged separately by authorities, customs offices or other bodies.
Customers should observe the import and possession rules applicable in their delivery country.
Age-restricted products
18+
For products that may not be supplied to minors, appropriate age-verification measures may be used during the ordering and/or delivery process.
An order may be rejected or delivery may not take place if the age or shipping requirements applicable to the specific order are not met.
Damaged, delayed or not delivered?
If there is a delivery problem with an order, contact our support team and include your order number.
For visibly damaged shipments, please keep the packaging and shipping label where possible and document the condition of the shipment.
The customer's statutory rights in the event of non-delivery or defective performance remain unaffected.
Questions about a delivery?
For questions about an existing order, please include your order number where possible.
support@randmtornado.com